01
Multi-Channel Support
One bot for website, WhatsApp, Slack, Teams, and more – consistent experience everywhere.
Chatbots
Conversational AI & Chatbots
Intelligent virtual assistants for customer service, lead qualification, and knowledge management. Available 24/7, scalable, and learning.
Chatbots
Conversations That Convert
Modern chatbots are no longer rigid decision trees – they understand context, learn from interactions, and deliver real value. We develop conversational AI that delights your customers and relieves your team.
24/7 Availability
∞ Scalability
-60% Cost Savings
Features in Detail
02
Context Awareness
The bot remembers previous conversations and understands complex queries.
03
Knowledge Base
Integration of your documentation for precise, fact-based answers.
04
Human Handoff
Seamless handover to human agents for complex inquiries.
05
Analytics & Insights
Understand what your customers ask and where improvement potential lies.
06
Multilingual
Automatic language detection and responses in the user's language.
Your Benefits
24/7
01
Availability
Answer inquiries around the clock, even on weekends.
∞
02
Scalability
Hundreds of conversations simultaneously – no wait times.
-60%
03
Cost Savings
Reduce support costs through automation.
+25%
04
Customer Satisfaction
Instant answers measurably increase satisfaction.
Use Cases
01
Customer Service
Automatic answering of FAQs and ticket creation.
02
Lead Qualification
Capture and evaluate leads around the clock.
03
Appointment Booking
Automatic scheduling with calendar integration.
04
Internal Knowledge
Employee assistant for HR, IT, and company knowledge.
05
E-Commerce Support
Product advice, order status, and returns handling.
06
Onboarding
Interactive introduction for new customers or employees.
Our Process
01
Use Case Definition
Identification of key use cases and conversation scenarios.
02
Knowledge Building
Integration of your documentation and training of the language model.
03
Development & Testing
Implementation with comprehensive testing and fine-tuning.
04
Launch & Learn
Go-live with continuous improvement based on real conversations.
Frequently Asked Questions
01 How intelligent are your chatbots?
Our bots are based on GPT-4 or Claude and understand natural language, context, and nuances. They are far removed from rigid decision trees.
02 Can chatbots replace human employees?
Not completely, but they can automatically answer 60-80% of inquiries. Complex cases are handed over to humans.
03 How long does implementation take?
A simple FAQ bot: 2-3 weeks. A comprehensive support bot with integrations: 6-8 weeks.
04 What happens with wrong answers?
We implement guardrails and confidence scores. When uncertain, the bot admits it does not know the answer and escalates.
Related Services
Ready to Scale Your AI Initiatives?
Join the 33% of organizations that successfully operationalize AI. Book a free strategy call to discuss your roadmap.
Schedule Strategy Call